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About us Corporate Overview Mission Statement Company's Philosophy People and Infrastructure Search SOAProjects Contact Form Telephone 650-960-9900 650-960-3200 E-mail info@soaprojects.com Learn more about the SOAProjects Services in Summary Handout ���(PDF) SOAProjects Services SOAProjects IT Services SOAProjects Brochure Services Enterprise Governance Internal Audit Sarbanes Oxley Business Risk & Compliance Services Technology Risk and Management Services Enterprise Advisory Services Contract Risk Management Fraud Risk Analysis FAS 123R Compliance Revenue Recognition Specialized Advisory Services Mergers & Acquisitions (M&A) Regulatory Reporting Registration Process SEC Reporting Restatement Mergers & Acquisitions Accounting & Finance Services General Accounting & Finance Project & Program Management Start Up Services Tax Services IT Consulting Services Data Warehousing and Business Intelligence Enterprise Applications Business Process Management Specialized Services Enterprise GRC Search SOAProjects Contact Form Career Working at SOAProjects Job Openings Job Application Search SOAProjects Contact Form Telephone 650-960-9900 650-960-3200 E-mail info@soaprojects.com   Contact Us Office Locations Contact Form Telephone 650-960-9900 650-960-3200 E-mail info@soaprojects.com Training CobiT Quiz Compliance Programs Knowledge Topic-Process Documentation Knowledge Topic-RunBook Knowledge Topic-Facilitated Compliance Management GRC and RunBook UML Knowledge Topic-Regulatory News Technology Risk and Management Services Contact Form               News SOAProjects In the News Meet Our Management Publications Mark Your Calendar Search SOAProjects Contact Form Training GRC- The Big UML Sentry Stakeholder Community Component Component-Security Use Case Compliance Use Cases Maturity Through Process SOAProjects In the News Publications Training Tools RunBook UML Copyright OASIS     Contact Form     Learn more about the SOAProjects Services SOAProjects Services SOAProjects IT Services SOAProjects Brochure     Procedure Requirements Document Library Management Program Roles and Responsibilities Process Librarian Security or Resource Administrator Business Unit and Department Data Owners Access Control Audience and Audit Considerations Writing Standards Change Requirements Key Controls Data Classification and Data Owners Naming Conventions Document Types and Their Use What Type of Document Do I Need To Write? Forms and Templates Getting Started New Object Support Request How Do I Validate My Document? Figure 1. Validate a Process Object Document Type - Process Profile Characteristics of Process Should I Write A Process Profile? Figure 2. Should I write a process profile? Where Do I Find the Process Profile Template? Figure 3. What are the steps and controls in writing a process profile? Document Type - Policy Profile Should I Write A Policy Profile? Figure 4. Should I write a policy profile? Where Do I Find the Template? Document Type - Program Profile Should I Write A Program Profile? Figure 5. Should I write a program profile? Where Do I Find The Template? Document Type - Work Instruction or SOP Should I Write A Work Instruction - SOP? Where Do I Find The Template? Document Type - RunBook Why Do RunBooks Focus On Service? Should I Write A RunBook? Figure 7. Should I write a RunBook? When Is A RunBook Complete? What Are The Formats For RunBook? Figure 8. Example Interface for gathering RunBook elements by Service Title RunBook Interface RunBook Document Elements How Do I Find Or Store My Document? PAL\ IT Process Asset Library Figure 9b.What is in the PAL? PAL\ IT Work Products When Do I Need To Create A Work Product? Where Do We Keep Current And Archived Work Products? Figure 10. What are the work product folders? Where Do I Find Reference, Benchmark and Industry Guidelines Figure 11. Standards and Reference folders Other Work Products and Controlled Documentation: Version Control versus VSS (Microsoft Visual SourceSafe) When Do I Use VSS? Figure 12. Capture Software Artifacts Test Scripts, Utilities and Event Tracking Systems What Is A Test Script Or Test Templates? Where Do I Find QA Test Templates? Assets, Inventories and Configuration Baselines When Do I Need To Create A Controlled Server Object? Should I document a controlled server? Where Are Devices Inventoried As Assets? Where Do I Find Server Control Records? Which Tools Store Server and Application Information? Where Is The List Of Tools And Tool Types? Controls and Key Controls When Do I Need To Document A Control Object? Where Are Controls Catalogued? Where Do I Find The Form or Template? Product, Application Development and Quality Templates Which Tool Stores Process and Work Instruction information? Figure 15. Facilitated Compliance Management Flow Diagram When Do I Use A Flow Diagram? Sample of A Business Process Visio Shapes and Custom Properties Process Objects with properties Acronym Glossary and Definitions Comprehensive Glossary of all Corporate Terms Related Documents Risks and Associated Controls What Type of Document Should I Write? Sample Process Asset Library PAL Information Strategy Search SOAProjects Contact Form Learn more about the SOAProjects Services SOAProjects Services SOAProjects IT Services SOAProjects Brochure Telecom Site Implementation Site Evaluation Site Proposal Network Design Site Selection Circuit Design and Pricing Executive Approval Operations Deployment MGT Work Order Pre-Staging Configuration POP/LAN Pre-Staging Configuration Logistics Staging POP Build Out BB Components Install Monitor Fiber Install & Configure POP Build Out POP/LAN Cable Circuit Network Turn Up Test Configuration / Network Management Systems Configuration Management Certification & Lock Down Asset Management Asset Template Asset Integration OSS Finance CI -Site RunBook Overall Circuit process DS11-DS13 Data Control Search SOAProjects Contact Form

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